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At FNF Canada, we aspire to provide you with the best possible service and a high standard of quality. It is very important for us to know how we are doing and we encourage you, our clients, to offer feedback and suggestions that will ensure we are servicing your needs. Your compliments and constructive comments provide us with information to help improve the quality of our services and products.
We process all compliments, complaints and suggestions in a consistent way and address them appropriately.
How can I make a compliment, complaint or suggestion?
Compliments
Compliments highlight good practices which we may be able to introduce to other service areas. We also like to let our staff know that they are doing a great job.
Complaints
Our commitment to excellent customer service is always top of mind. If you’ve had an experience that has left you unsatisfied we would like to know so we can investigate and put things right. We handle every transaction as though it was the first so we need to be made aware of any area that may need to be reviewed and reassessed. This will allow us to continue providing the exceptional customer service we are proud to offer.