FNF Canada, a division of Fidelity National Financial, is one of the country’s largest providers of title insurance and ancillary services. We are seeking a Regional Manager – Lending Solutions that will be directly responsible for supporting our Director, Sales & Business Development in maintaining existing clients and generating new sales in western Canada.

The ideal candidate will have a proven business-to-business relationship building background within the financial services industry and experience in managing a large territory. Residency in the lower-mainland BC and home-office capability are requirements. During “normal” conditions significant overnight travel may be required.

Reporting to the Director, Sales & Business Development, the position requires the utilization of sales expertise and relationship management skills in order to build and maintain a portfolio of customers. New client development and acquisition will be a key focus for this role.

Primary Responsibilities:

  • Maintain and improve business relationships
  • Identifying customer needs through consultative selling approaches.
  • Provide clients with superior customer service
  • Escalation management – Respond to client’s needs and liaise with appropriate contacts to ensure quick issue resolution
  • Subject matter expert – Understand products offered and seek training where needed
  • Conduct small to large sized speaking engagements
  • Attend conferences and tradeshows as needed
  • Continuous improvement in personal sales skills
  • Assist with new implementation and product launches
  • Sales management – Establish sales targets; monitor existing client business volume
  • Business Development – Achieve growth and retention strategies; Meet or exceed assigned targets
  • Industry Participant – Participate in industry initiatives; Participate in associations and organizations as appropriate
  • Complete internal sales reporting
  • Participate in regular internal sales meetingsAnswer telephone calls in a professional manner and direct to appropriate person/department

Skills/Qualifications:

  • Post-secondary degree or diploma
  • Minimum of three (3) years professional sales experience and/or relationship management experience within the financial services industry
  • Solid understanding of residential mortgage lending and/or real estate conveyancing
  • Familiarity with the local real estate market / industry
  • Regular overnight travel required (although not at the present time)
  • Strong verbal and written communication skills
  • Self-motivated and disciplined
  • Experience working with sales targets
  • Strong public speaker who is comfortable in addressing small to large groups
  • Clearly articulate and position one’s point of view
  • Good analytical ability – identify opportunities and propose strategy / direction
  • Strong interpersonal skills to create immediate rapport
  • Ability to work with minimal supervision
  • Intermediate to advanced proficiency in MS Word, Excel, Power Point, Outlook and Microsoft Teams
  • Basic knowledge of title insurance is an asset

 


 

Interested candidates should forward their resume via e-mail to hr@fnf.ca.

We thank all candidates for their interest but only those selected for an interview will be contacted.