MasterCloseTM
Your client’s mortgage deserves the best.
At FNF Canada, we’re homeowners, too. And, just like your clients, we also have mortgages. We understand the shift in the Canadian real estate market, and we were driven to create cost-effective, best-in-class real estate-related services for all Canadians.
MasterClose
A live team dedicated to answering your urgent or general inquiries from 9AM – 5 PM across all provinces. We are dedicated title specialists with experience on all lender services, where we will dedicate our time and attention to your day-to-day file needs. In a world full of automation, MasterClose provides a personal experience with human touch.
For all inquiries call 1-888-814-4005. For after hours, sign-in to our Broker Connect Plus portal, see below for details.
One portal to order and track appraisals and monitor settlement files
FNF Canada provides Appraisal Management and Mortgage Settlement services to the Canadian Mortgage Broker industry. Through our dynamic and intuitive Broker Connect Plus portal brokers and agents can directly order appraisals and view all settlement files.
- Milestone notifications
- Real time updates
- Direct two way appraisal communication
- View appraisal reports (upon completion and where allowed by lender)
- View all settlement files in real time
Appraisal Services: As an Appraisal Management Company since 2006 we have a large panel of appraisers in all Canadian markets. We understand the nuances and requirements of each lender and have a dedicated team in our head office supporting our national Regional Management team. Our no-surprise, fixed fee model provides unprecedented pricing certainty to the broker community. Our appraiser relationships and head office expertise ensures that your orders are quickly assigned and acted upon.
Settlement Services: For many of your favourite lenders we provide refinancing and switch services at a cost that is advantageous to your clients and lenders alike. Our expertise in providing these services since 1994 is backed up with leading industry technology, seasoned executive leadership and a dedicated staff that know the process and intricacies of each lender.
Connect with us at masterclose@fnf.com
You can also self register to our Connect Plus portal by clicking here.
Use the Axiom Scarlett to order your appraisals directly with no additional rekeying!
Follow your appraisal and mortgage settlement files in real-time!
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We provide national coverage through our team of experienced Regional Managers.
General Inquiries
Appraisals
Appraisals Service Team (Brokers)
Toll-free: 1-877-517-2769
Fax: 1-888-821-0654
100-55 Superior Blvd, Mississauga, ON, L5T 2X9
Email: BrokersAppraisals@fnf.ca
Mortgage Settlement Services
(All Broker Inquires)
Toll-free: 1-888-814-4005
Email: masterclose@fnf.com
FNF IT Support
IT Help Desk
Toll-free: 1-866-826-7112
Email: support@fnf.ca
Contact your Regional Manager
Alex Elliott
National Account Manager, Appraisals
Cell: 416-518-0477
Email: aelliott@fnf.com
Clara Magalhaes
Broker Advisor
Toll-free: 1-888-814-4005 ext 24191
Email: masterclose@fnf.com
Jessica D’Urzo
Broker Advisor
Toll-free: 1-888-814-4005 ext 24645
Email: masterclose@fnf.com
James Friesen
Senior Sales Manager, Lending Solutions
Cell: 289-527-6409
Email: jfriesen@fnf.com
Michelle Robinson
Regional Manager, Lending Solutions
Cell: 289-385-7609
Email: michelle.robinson@fnf.com
Brendan Putnam
Regional Manager, Lending Solutions
(GTA West, Northern Ontario)
Cell: 416-459-7114
Email: bputnam@fnf.com
Kerri Nelligan
Regional Manager, Lending Solutions
(GTA Core – West of DVP)
Cell: 437-431-8520
Email: kerri.nelligan@fnf.com
Courtney Gibson
Regional Manager, Lending Solutions
(GTA East – East of DVP and Durham Region)
Cell: 437-432-7012
Email: courtney.gibson@fnf.com
Kelly Lambert
Regional Manager, Lending Solutions
Cell: 437-421-7569
Email: kelly.lambert@fnf.com
Eddie Gan
Regional Manager, Lending Solutions
Cell: 236-335-7103
Email: egan@fnf.com
Brett Roessel
Regional Manager, Lending Solutions
Cell: 403-462-0050
Email: brett.roessel@fnf.com
Frederic Couture
Regional Director (Lending Solutions and Appraisals)
Cell: 438-340-3187
Email: frederic.couture@fnf.com
Ready to get started? Register here to view pricing and services.
Looking for more information? Contact your Regional Manager today.
Contact us at masterclose@fnf.com (1-888-814-4005)